Privacy Statement

The Ink and Toner Shop reserve the right to ammend its policy periodically. You need to check this page regularly to ensure you are aware of any changes made. This policy was last reviewed on 22nd July 2010.

The Ink and Toner Shop are committed to protecting your privacy. We only use information that we collect about you lawfully and in accordance with the Data Protection Act 1998*. Such information as we retain will be accurate, current and securely protected on our database, to which access is restricted.

* Under the Data Protection Act 1998 you may request details of personal information which we hold about you. If you would like a copy of the information held please contact us. If you believe that any information we are holding on you is incorrect or incomplete please contact us as soon as possible so that we may address any inaccuracies.

The type of information we may keep includes:

• name
• job title
• address
• phone number/ fax number
• e-mail address
• products purchased

The above information is essential for our efficiency in processing orders and to ensure we provide the best service to our customers. We  will only send marketing emails that we consider may be of interest or use to our customers. In using our web site, you automatically consent to the collection and use of this information.

The use of cookies
We may use technology to track patterns of behaviour made by visitors to our site. This may include using a 'cookie'. These cookies do not contain any personal information. They are used to store information such as which pages were viewed on our site and what products visitors seemed interested in. One of the main reasons we collate information is to determine which features of the site seem most popular. This enables us to develop the website through analysis and calculation of user needs.

Consumer Protection
When orders are placed using credit or debit card, payments are taken at the time the order is placed. Internet transactions are processed through a secure gateway (SagePay). Card numbers are not retained after telephone orders are placed and therefore will need to be resubmitted for subsequent orders.

The Ink and Toner Shop will not sell, trade or rent in any form your personal details to a third party. We shall only provide information to such a party when they have a necessary role in the processing and delivery of your order. Any such organisation will have been thoroughly vetted by us to ensure complete protection of your personal details.

Web links
Please note that we have web links on our site that we think may be of interest to you. However when you leave The Ink and Toner site using these links we cannot offer you the same protection we offer contained within our privacy policy. The privacy policy of the site you visit will then apply.

If you have any queries regarding privacy, please contact our Helpdesk.